Privacy Policy

This Privacy Policy explains how we collect, use, share, store, and protect personal information when you access our website, use our mobile applications, or interact with our services (collectively, the “Services”).

In short: We collect only the information necessary to provide our services, we do not sell your personal information, and we use industry-standard safeguards to protect your data.

This Privacy Policy is designed to comply with applicable U.S. privacy laws, the EU General Data Protection Regulation (“GDPR”), and mobile app marketplace requirements, including Apple App Store and Google Play policies.

1. Data Controller

BizUpUSA Holdings Inc. is the controller of your personal information.

Registered Address: 10 N Martingale Rd, Suite 400, Schaumburg, IL, 60173
Email: privacy@bizupusa.com
Website: https://www.bizupusa.com

2. Information We Collect

Personal Information

We may collect:

Name, email address, phone number, and mailing address
Business formation information (including entity name, ownership details, and filing data)
Payment and billing information necessary to process transactions
Identity verification information when required by law
Account credentials, including username and password
Information obtained from third parties or publicly available sources where necessary to provide services

Sensitive Personal Information

Certain information we collect, such as identity verification data and business ownership details, may be considered sensitive under applicable laws. We use this information only as necessary to provide services, comply with legal obligations, and prevent fraud. We do not use sensitive personal information for profiling or targeted advertising.

Automatically Collected Data

We automatically collect certain technical and usage data, including:

IP address and approximate location
Device identifiers and device characteristics
Operating system, browser type, and app version
Usage data such as feature interaction, session duration, clicks, scrolling behavior, and navigation patterns
Performance and diagnostic data, including crash reports
Email engagement data such as opens and link clicks

Tracking Technologies and Analytics

We use cookies, pixels, SDKs, and similar technologies to operate and improve our Services. These may include analytics, user behavior tracking, fraud prevention tools, and performance monitoring tools.

We may also use security tools such as CAPTCHA services to prevent abuse and protect our platform.

We do not use tracking technologies for targeted advertising.

Mobile App Data

For users of our mobile application, we may collect:

Push notification tokens
Device identifiers for security and fraud prevention
Crash and diagnostic data
Optional permissions such as camera or file access when required for document uploads

Authentication Data

We may allow users to sign in using single sign-on (SSO) providers. In such cases, we receive authentication information from the provider, such as name and email address, in accordance with the provider’s policies.

3. How We Use Information

We use personal information to:

Provide business formation and compliance services
Process transactions and payments
Maintain user accounts and provide support
Enable authentication and account access
Improve functionality usability, and performance of our Services
Ensure security and prevent fraud, abuse, and unauthorized access
Monitor usage and analyze trends
Comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Contract: To provide requested services
Legal obligation: To comply with applicable laws
Legitimate interests: To improve services, prevent fraud, and ensure security
Consent: Where required (e.g., certain tracking technologies)

You may withdraw consent at any time.

5. How We Share Information

We do not sell or share personal information for targeted advertising.

We may disclose personal information to:

Service providers and contractors that support our operations (such as payment processing, hosting, analytics, communications, authentication, and security services)
Government agencies or filing authorities as required to provide business formation services
Legal authorities where required by law or to protect our rights
Successors in connection with a merger, acquisition, or sale of assets

All service providers are contractually required to use personal information only to provide services on our behalf.

6. Payments

Payments are processed through third-party payment processors. We do not store full payment card details on our systems.

If in-app purchases are introduced in the future, payments may also be processed through mobile platform providers.

7. International Data Transfers

BizUpUSA operates in the United States.
If you access our Services from outside the U.S., your information may be transferred to and processed in the United States.
Where required, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including:

Providing Services and maintaining accounts (for the duration of the account relationship)
Maintaining business, tax, and financial records (typically up to seven (7) years)
Complying with legal obligations and resolving disputes

When data is no longer required, it is securely deleted or anonymized.

9. Account Deletion

Due to the nature of our Services, which involve business formation and legal documentation, we do not offer one-click account deletion.

Users may request account and data deletion through their account dashboard or by contacting us. We will process such requests in accordance with applicable law, subject to any legal or regulatory retention requirements.

10. Your Privacy Rights

U.S. Privacy Rights

Depending on your state of residence, you may have the right to:

Access personal information
Request deletion
Request correction
Opt out of sale or sharing (if applicable)
Limit use of sensitive personal information

To exercise these rights, contact: privacy@bizupusa.com

GDPR / EEA Rights

If you are located in the EEA, you have the right to:

Access your personal data
Correct inaccurate data
Delete your data
Restrict processing
Data portability
Object to processing
Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

CALIFORNIA RESIDENTS

If you are a California resident, the following additional disclosures apply:

We do not sell or share personal information as those terms are defined under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
We collect the categories of personal information described in this Policy for the purposes described above.
We retain personal information only as long as reasonably necessary for those purposes, including to comply with legal obligations.

Sensitive Personal Information: We use sensitive personal information only for purposes permitted under CPRA and do not use it for purposes that would require offering a right to limit its use.

California residents have the right to:

Know what personal information we collect, use, and disclose
Request deletion of personal information
Request correction of inaccurate information
Opt out of the sale or sharing of personal information (not applicable)
Limit use of sensitive personal information (not applicable)

You have the right not to receive discriminatory treatment for exercising your privacy rights.

Authorized Agents: You may designate an authorized agent to submit requests on your behalf.

Verification: We may verify your identity before processing requests and may deny requests that cannot be verified.

11. Do Not Track & Global Privacy Control

Our Services do not currently respond to “Do Not Track” signals.

Where required by law, we honor recognized opt-out signals such as Global Privacy Control.

12. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

If we become aware of such data, we will delete it.

13. Security

We use industry-standard safeguards including encryption, secure infrastructure, access controls, and monitoring systems to protect personal information.

14. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within our Services with a revised effective date.

16. Governing Law

This Privacy Policy is governed by the laws of the State of Illinois, without regard to conflict of law principles.

17. Contact Us

BizUpUSA Holdings Inc.
Email: privacy@bizupusa.com
Website: https://www.bizupusa.com
Address: 10 N Martingale Rd, Suite 400, Schaumburg, IL, 60173